A paralegal is a licensed legal professional in Ontario, regulated by the Law Society of Ontario, who can provide legal services independently. At Eastside Legal, we work directly with clients—from preparing documents to representing you at courts, tribunals, and other legal proceedings. We guide you through the process in a clear and approachable way, so you always know what to expect.

You can contact us any time, Monday to Friday from 9 a.m. to 5 p.m., by phone, email, or through our website’s contact form. We offer a free 25-minute consultation to discuss your matter, and we’ll work with you to schedule it at a convenient time. If we determine that we can assist you, we’ll move forward together. Please note that a paralegal-client relationship is only established once we agree to provide services for your matter.

Our fees vary depending on the type and complexity of the service you require. We provide transparent pricing and explain any costs before starting work, so you always know what to expect. Some matters may require a retainer, which is applied to your fees as work progresses.

Once we begin working on your matter, you can reach us by phone or email during business hours. We are available to answer questions, provide guidance, and keep you updated on the progress of your matter. Your licensed paralegal will be your main point of contact and will ensure you receive timely updates every step of the way.

The length of a matter depends on its type and complexity. Some processes are influenced by external organizations, tribunals, or courts, so timing can vary. Once we understand your situation, we can provide an estimated timeframe and keep you updated as your matter progresses.

Yes. At Eastside Legal, we handle all client information with the highest level of care. Information you share with us is strictly confidential and used only to assist with your matter and provide guidance. We do not share your information with anyone outside your matter without your consent.

Not necessarily. Many matters can be handled by phone, email, or video call, depending on your situation and preference. If an in-person meeting is needed, we’ll discuss the best option with you to make the process as convenient as possible.

Of course! Legal matters can feel confusing, and you don’t need to figure it out alone. You can reach out, and we’ll help explain which services might fit your needs. Then, if it makes sense, we can go ahead and schedule your free consultation to discuss your matter in more detail.